Open for Comment: Internet-Based Telecommunications Relay Service Modernization
Open for Comment: Internet-Based Telecommunications Relay Service Modernization
Federal Communications Commission — The Federal Communications Commission (Commission) proposes to modernize its telecommunications relay services (TRS) rules and seeks comment on the use of automatic speech recognition (ASR) for speech-to- text conversion and advanced text-to-speech technologies for Internet Protocol (IP) Relay Service; the need for metrics for IP Relay quality; the compatibility of IP Relay with Real-Time Text (RTT) technology; adding captioning functionality to Video Relay Service (VRS) platforms; amending VRS calling rules for calls to U.S. embassies and consulates by U.S. residents while traveling abroad; adjusting VRS call center requirements; streamlining TRS provider certification and user registration processes; updating or eliminating obsolete rules; and closing outdated dockets. With these proposals, the Commission presents targeted reforms that align internet-based TRS with twenty-first century technological advancements in relay services that can better serve the needs of persons with disabilities while securing the viability and enhancing the effectiveness and functional equivalency of internet-based TRS. (28 days remaining)
Type: comment-period | Source: federalregister.gov
Structured Data
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"documentNumber": "2026-05213",
"title": "Internet-Based Telecommunications Relay Service Modernization",
"summary": "The Federal Communications Commission (Commission) proposes to modernize its telecommunications relay services (TRS) rules and seeks comment on the use of automatic speech recognition (ASR) for speech-to- text conversion and advanced text-to-speech technologies for Internet Protocol (IP) Relay Service; the need for metrics for IP Relay quality; the compatibility of IP Relay with Real-Time Text (RTT) technology; adding captioning functionality to Video Relay Service (VRS) platforms; amending VRS calling rules for calls to U.S. embassies and consulates by U.S. residents while traveling abroad; adjusting VRS call center requirements; streamlining TRS provider certification and user registration processes; updating or eliminating obsolete rules; and closing outdated dockets. With these proposals, the Commission presents targeted reforms that align internet-based TRS with twenty-first century technological advancements in relay services that can better serve the needs of persons with disabilities while securing the viability and enhancing the effectiveness and functional equivalency of internet-based TRS.",
"agency": "Federal Communications Commission",
"commentsCloseOn": "2026-04-16",
"daysUntilClose": 28,
"url": "https://www.federalregister.gov/documents/2026/03/17/2026-05213/internet-based-telecommunications-relay-service-modernization"
},
"source": {
"url": "https://www.federalregister.gov/documents/2026/03/17/2026-05213/internet-based-telecommunications-relay-service-modernization",
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