Pro Tip: How to properly use Crypto.com Exchange CSV for Koinly.
The API only pulls <2 years of data and misses all fiat (USD/EUR) deposits/withdrawals – creating phantom balances.
The winning combo for importing CSV from Crypto.com Exchange to Koinly:
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DW CSV (Deposits & Withdrawals file) - All dates. Has blockchain TXIDs. Essential for transfer matching.
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TH CSV (Trade History file) - All dates.
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**TX CSV **(Transactions file) filtered for these journal types only:
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CRO_STAKE_REWARD+SOFT_STAKE_REWARD(lockup & soft staking rewards) -
TRADING_OTC(VIP OTC desk trades) – Critical: RenameUSD_Stable_CointoUSDin the Instrument column before import, or Koinly creates fake USDC balances. This happens because Crypto.com Exchange bundles USDC & USD(Fiat) as “Bundled Assets” internally.
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What to avoid:
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⚠️ Don’t import the full “Transactions” CSV (it duplicates DW/TH and creates mess).
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Don’t trust the API for tax accuracy. It misses DW data and only pulls <2 years of data.
CdC’s DW export may be missing historical withdrawal data (known bug). You may need manual balance corrections for past transactions. Document everything.
