Microsoft’s Copilot Super App Arrives as Familiar Features Disappear

Microsoft’s Copilot Super App Arrives as Familiar Features Disappear
Microsoft is building one Copilot experience for work and personal use — and clearing away some of the features that gave the assistant its more playful identity.

The shift follows a period of rapid change inside Microsoft’s AI operation. Mico, the animated yellow voice-mode character introduced last October, was pitched by AI chief Mustafa Suleyman as a way to give Copilot an “identity.” Its real-time expressions made it a conspicuous successor to Microsoft’s long line of digital helpers, from Clippy to Cortana.

Now Mico is being removed from Copilot in stages and moved to Microsoft’s Learn Live platform. Microsoft says the character “helped us learn about warmth, expressiveness, and how people want to talk with AI,” adding that those lessons will shape Copilot’s future. The retreat comes after a leadership reshuffle that put Jacob Andreou in charge of Copilot while Suleyman focused on new AI models.

The broader plan is more utilitarian: Microsoft is combining the consumer Copilot and Microsoft 365 Copilot apps under the Microsoft Copilot name, laying groundwork for a “super app” expected later this year. The company says the redesigned app combines Copilot chat and image creation with Microsoft 365’s workplace tools.

The rollout begins for web and mobile in mid-August, followed by Windows and Mac in mid-September. Users who have both apps will see chats and content brought into one app, though personal and work data will remain separated; Microsoft says enterprise security and compliance controls will not change.

There is a cost to that simplification. Podcasts and Deep Research will disappear after August 18, while Group Chat threads, messages and content will not transfer to the new experience. Shopping and Copilot Health may also be temporarily unavailable during the transition.

Microsoft’s message is that Copilot is becoming more unified. The product signal is sharper: the company is trading a collection of distinct experiments — including its newest AI mascot — for a single, work-oriented front door.

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