BIG CHANGE IN STORES IN SERBIA: New Bill Adopted!

BIG CHANGE IN STORES IN SERBIA: New Bill Adopted! Serbian retailers will be legally required to publish daily product price lists online, with real-time updates reflecting any changes. The proposed Consumer Protection Law also enhances transparency in the digital environment, holding online marketplaces accountable for consumer obligations and penalizing unfair business practices like fake reviews. Additionally, the law will extend the ban on selling tobacco and related electronic products to minors.

• Retailers must publish daily product price lists online and on the National Open Data Portal, updated in real-time.
• Online marketplaces will be equated with traditional retailers regarding consumer obligations.
• Unfair business practices, including fake consumer reviews and undisclosed paid advertisements, will be penalized.
• Retailers will be responsible for product non-conformity due to incorrect installation instructions.
• The sale of electronic smoking devices and electronic cigarettes to minors will be legally prohibited.
• The law aims to improve consumer protection in the digital environment and ensure timely information for consumers.