What Is Agentic Commerce? We Ran 16 Shopping Questions to Find Out
AI assistants now find, compare and sometimes buy for shoppers. We tracked where 16 shopping questions sent them.
AI assistants now find, compare and sometimes buy for shoppers. We tracked where 16 shopping questions sent them.
Data from Search Shift’s own test of October 19, 2026: 16 everyday shopping questions put to ChatGPT and Google AI Mode, once each, from the US.
- Medium: What Is Agentic Commerce? We Ran 16 Shopping Questions to Find Out
- RankControl, an AI SEO and AEO platform
- Google Sites: Why Amazon Barely Showed Up in ChatGPT’s Shopping Answers
Numbers in the post
| Number | What the post says | Source | Data from |
|---|---|---|---|
| 16 | On October 19, 2026, we put 16 everyday shopping questions to ChatGPT and Google AI Mode, once each, from the US. Then we tracked where every answer sent shoppers. The 16 questions ranged from “best running shoes for flat feet under $150” to “buy a 6 person camping tent” and “where can I buy a cast iron skillet.” | Search Shift test | October 19, 2026 |
| 11 of 16 / 12 of 16 | Answers with product listings: ChatGPT showed product cards in 11 of 16. Google AI Mode showed product links in 12 of 16. | Search Shift test | October 19, 2026 |
| 27 / 23 | ChatGPT showed 27 product cards across 11 answers, and 23 of them had a price. The cards pointed to 16 different stores, plus a few media pages. | Search Shift test | October 19, 2026 |
| 14 / 7 / 1 / 5 (of 27) | Big retailers like Walmart, Best Buy, Dick’s and REI: 14 cards; A brand’s own store, like Brooks or Woom: 7 cards; A specialty shop: 1 card; Media sites or no link: 5 cards | Search Shift test | October 19, 2026 |
| 13 / 7 / 7 | Walmart was also the source ChatGPT cited most, 13 times across the 16 answers. Home Depot and Best Buy followed with 7 each. | Search Shift test | October 19, 2026 |
| 71 | In 12 of the 16 answers, it linked product names to Google’s own Shopping listings, 71 links in total, not to a store. | Search Shift test | October 19, 2026 |
| 15 | The New York Times’ Wirecutter, a product review site, was linked 15 times, with RTINGS and OutdoorGearLab next. | Search Shift test | October 19, 2026 |
| 1 product card | Amazon was close to absent, with one product card in the whole test. Its robots.txt file, which we checked the same day, blocks OpenAI’s search crawler and the ChatGPT-User agent. | Search Shift test | October 19, 2026 |
| 2.5% / under 1% | On October 3, 2026, a store owner on Shopify, the online store platform, asked the r/shopify community on Reddit whether anyone was seeing rapid growth in agentic sales, meaning sales that start in an AI assistant. One store said 2.5% of its sales in the past 30 days were credited to Shopify’s agentic channel, a setting that lists a store’s products in AI assistants. Another commenter, who has a dozen clients, said a few of them got under 1% of their Shopify revenue from channels such as ChatGPT and Shopify’s Shop app. | r/shopify thread (commenters’ claims) | October 3, 2026 |
| 150 visitors / $9,000 | On September 28, 2026, a candle and diffuser shop owner asked r/ecommercemarketing whether anyone was really getting orders from ChatGPT. An industrial manufacturer said it had about 150 visitors from ChatGPT in September, confirmed in GA4, Google’s website analytics tool, and had just taken a single order worth over $9,000. | r/ecommercemarketing thread (commenters’ claims) | September 28, 2026 |
| 5,400 / 1,600 | In October 2026, a data provider estimated about 5,400 US searches a month for “agentic commerce” and about 1,600 for “what is agentic commerce”. | Data provider’s estimate | October 2026 |
| January 11, 2026 | Google launched UCP on January 11, 2026. | Google’s announcement | January 11, 2026 |
| March 2026 | In March, OpenAI said the first version of Instant Checkout didn’t give merchants enough flexibility. | Digital Commerce 360 | March 2026 |
- Reference: https://medium.com/@thesearchshift/what-is-agentic-commerce-we-ran-16-shopping-questions-to-find-out-c996bce45779
- Reference: https://rctrl.com
- Reference: https://sites.google.com/view/search-shift-notes/chatgpt-shopping-amazon-robots
- Reference: https://blog.google/products/ads-commerce/agentic-commerce-ai-tools-protocol-retailers-platforms/
- Reference: https://www.digitalcommerce360.com/2026/03/24/openai-agentic-commerce-updates-chatgpt-walmart/
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