Southwest rolls back its overweight passenger policy. Here’s what’s changing. Southwest Airlines has partially rolled back its policy requiring overweight passengers to purchase two tickets. Gate agents can now assign a free second seat on flights with availability, a change from the previous rule mandating advance booking. While this offers more flexibility, passengers needing extra space are still encouraged to book in advance for a seamless experience.

• Southwest Airlines is revising its policy for passengers needing a second seat due to size.
• Gate agents can now assign a free second seat if one is available on the flight.
• Previously, passengers had to book and pay for a second seat in advance.
• The airline encourages booking an extra seat in advance to avoid airport issues.
• Passengers can request a refund for an extra seat if the flight had an open seat and both were booked in the same fare class.
• The National Association to Advance Fat Acceptance (NAAFA) has praised the policy reversal.
• Other airlines like Delta, United, and American Airlines have similar policies requiring the purchase of an additional seat if needed.
• NAAFA notes that even with the adjustments, the policy may still cause disruption for passengers who cannot afford a second seat in advance.