Uber Hit With Nearly $1 Billion Fine in Europe

The Netherlands’ data protection authority has fined Uber nearly 825 million euros for using fully automated decisions to deactivate drivers’ accounts. This action, which occurred between 2018 and 2022, involved tracking driving behavior and customer reviews solely through software without human assessment. The regulator stated that these deactivations, based on suspected fraud or low customer reviews, led to many drivers losing their incomes.

• Uber fined nearly 825 million euros by the Netherlands’ data protection authority.
• The fine is related to the automated deactivation of drivers’ accounts.
• The company used software to track driving behavior and customer reviews without human assessment.
• Drivers’ accounts were temporarily deactivated for suspected fraud and permanently for persistently low customer reviews.
• These actions, occurring between 2018 and 2022, caused drivers to lose income.