Latest Optus Outage Triggers Welfare Checks from Police

Optus has apologized for a network outage that lasted over an hour, impacting customers in multiple Australian states. During this time, dozens of calls to emergency services failed to connect, prompting police to conduct welfare checks. Fortunately, no adverse outcomes were reported as a result of these checks.

• Optus experienced a network outage lasting 1 hour and 16 minutes on September 11.
• The outage affected customers in Victoria, Tasmania, South Australia, and the Northern Territory.
• Dozens of calls to emergency services (triple zero) failed to connect during the outage.
• Victoria Police conducted approximately 40 welfare checks due to the failed emergency calls.
• No adverse outcomes were reported from the welfare checks.