CRTC Moves Forward With Changes to Make It Easier to Compare Internet Plans
Canada's telecommunications regulator is implementing new rules that it says will help consumers understand information about speeds and prices when shopping for home internet plans. The CRTC's policy, which takes effect next March, will require internet providers to advertise typical speeds associated with a plan from 7 p.m. to 11 p.m. local time on weekdays, rather than 'up to' speeds that may not reflect those hours of peak usage. The rules also mandate that providers list the monthly price after any promotion ends, which the regulator says will improve Canadians' ability to choose a plan that fits their needs and avoid surprises.
Canada’s telecommunications regulator, the CRTC, is introducing new rules effective next March to enhance consumer understanding of home internet plans. Internet providers will be required to advertise typical speeds during peak hours (7 p.m. to 11 p.m. on weekdays) instead of general ‘up to’ speeds. Additionally, providers must clearly state the monthly price after promotional periods conclude, aiming to help Canadians make informed choices and avoid unexpected costs.
- New CRTC rules take effect next March to improve clarity on internet plan information.
- Providers must advertise typical speeds during peak usage hours (7 p.m. - 11 p.m. weekdays).
- Advertised speeds will no longer be general ‘up to’ figures.
- Monthly prices after promotional periods must be clearly listed.
- The changes aim to help consumers choose plans that meet their needs and avoid surprises.
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