France Fines Shein $26.1 Million Over Consumer Law Breaches
French regulators fined two Shein-linked companies for failing to respect consumer rights on returns, product information, and order confirmations.
France Fines Shein $26.1 Million Over Consumer Law Breaches French authorities have fined two companies linked to Shein a total of 22.5 million euros for violating consumer protection rules. The fines stem from investigations into Shein’s French operations, which reportedly failed to fully comply with consumers’ withdrawal rights and provide required environmental information. Shein has announced its intention to challenge the fines, characterizing them as based on “technical issues” that have already been resolved and did not impact consumers.
- Two companies linked to Shein were fined 22.5 million euros in France for breaches of consumer protection rules.
- The fines were issued by the Directorate General for Competition Policy, Consumer Affairs, and Fraud Control (DGCCRF) following investigations into Shein’s French operations.
- One company, Infinite Styles Ecommerce Co. Ltd. (ISEL), was fined 5.76 million euros for failing to comply with consumers’ withdrawal rights and not providing environmental information.
- Shein stated it would challenge the fines, claiming they were based on “technical issues” that have been addressed and did not affect consumers.
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